Experience Top-Tier Support with Acer Premier Service for School Districts
In education, reliable technology is key to keeping classrooms running smoothly. This infographic highlights how Acer Premier Service for school districts ensures teachers and students can focus on teaching and learning without technological disruptions. Download the infographic to see how Acer Premier Service empowers educational institutions to operate seamlessly and confidently. Contact IT Easy to discuss how you can implement this support in your district.
What is Acer Premier Service?
Acer Premier Service is a tailored support program designed specifically for school districts. It goes beyond just addressing technical issues by providing continuous support to ensure that educational institutions can operate smoothly. This service allows teachers and students to focus on teaching and learning without interruptions from technology.
How does the support process work?
School districts can expect a dedicated toll-free number and email for direct access to our support team, which helps prioritize their issues. With a 15-second response time, support is almost instant, minimizing downtime. Additionally, real-time repair status checks are available on the Premier Support Website, enhancing transparency and planning.
What training opportunities are available for students?
Yes, Acer offers the Acer Service e-Learning Repair Program for high school students in grades 9-12. This self-paced course covers basic hardware repair and includes five chapters focusing on component handling and Chromebook-specific configurations. Students can earn the Acer Service CRT Certificate upon successful completion of the program.
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